****

I have not been able to report this theft to Uber.

I booked online an Uber ride from Amanzimtoti to Durban international airport yesterday Tuesday 28 May 2024. The Uber driver messaged me that he wanted a cash trip. I refused. I assumed that this meant that the normal credit card payment would be made. He arrived and helped load my cases into his car. I was alarmed when he drove me to a shopping centre - where he suggested that I draw cash from an ATM. I refused. He said he had no petrol. At this stage I had not received any notification from my bank that I had been debited. I was under time pressure to catch my flight, I was very nervous by this pecu**** behavior so eventually I offered to pay for petrol to the value of the Uber ride. The driver took me to the airport. He cancelled the online reservation. Uber has "kindly" reversed their cancellation fee, but kept my online credit card payment! Their web site has no option to report this ****. According to Uber this trip never happened so it does not "fit" any of their help options. Their phone number on the web site no longer works, and there is no option to email complaints. I will try very hard to not use their services ever again. Bolt sounds very attractive to me right now

Uber has a cavalier attitude to they customers, as they don't allow Hello Peter to let them know about the reviews they receive.