SH
Shaniel H

1 reviews | Active since Jan 2016

07 Apr 2017, 11:15

Customer Service

<p>I had 3 uber rides same pick up and drop off. a few days later i realised that my card was charged different prices each time. i then contacted them waited a whole day for a response then all response i received was a generic sorry about that your account has been credited it will take a few days i then rep**** asking a few question as to why this happened. then some one rep**** sorry it takes a few business days to reflect in your account if this is how they treat customers i am NEVER using uber again and i will make this service public.</p>

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Replies (2)
Uber
Uber's reply07 Apr 2017, 12:09
Official

Hi there could you kindly write in via In-App/Help.uber.com and we will assist

SH
Shaniel H's update07 Apr 2017, 14:48
Reviewer Update

Thanks the problem i have wrote in the issue is the response i received and its not acceptable the fact that you cannot see this information just proves how bad the service is