SH
Savo H

1 reviews | Active since Jan 2016

05 Jan 2016, 10:35

Currency conversion fees for Uber rides?

I used Uber in Cape Town and Port Elizabeth in the last few weeks. Each time I was charged for the rides by Uber, Nedbank charged my credit card an additional international currency conversion fee. <br> <br> In order for Uber to operate legally in South Africa, shouldn't they have a local bank account where our payments go? I searched on the Uber website for 'currency conversion fee' and nothing comes up. <br> <br> If Uber has a local account, is Nedbank charging additional fees they are not supposed to?<br> <br> Did anyone else have the similar issue, with Nedbank as well as other South African banks?

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Replies (1)
Uber
Uber's reply02 May 2023, 21:58
Official
Hello sheleta,

Hi Savo

Please could you write in to the support team so that they can look into this for you. To do this, please open up your app, navigate to the menu (icon in the top left), navigate to \help\" and then the request that this refers to. You can add the details in there and a support team member will look into this and revert via that channel.