NM
Nthabiseng M

1 reviews | Active since Apr 2017

20 Nov 2020, 05:45

Charged twice for a ride I didn't take

On the 7th of November 2020 I requested a ride and the driver canceled the ride but I was charged for the cancelation fee and charged for the ride as well which the Uber app debited twice on my bank account the 25rand & the 130rand saying that the 130 is an authorization fee which would be credited back to my bank account after a few days or week and it's been 2weeks now and I haven't seen anything from Uber and it's frustrating because I didn't even take that ride but I was charged for it. With such service from it I won't advise anyone to use Uber especially if you gonna pay using your card as payment so Uber I want my money back this is too much really I can't be waiting for more than a week that's crazy so I want it back

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