Charged multiple times at the same time

I was charged three different prices on the same day for a trip from Parklands to Cape Town International Airport. R25.00 R242 R288 I went to the app and registered my complaint twice. No response was received. I called their 24hrs number *** at Pretoria, Midrand and in Cape Town. Each time I call the system generated response tells me that "you are calling us from an area that does not have the support yet. We will roll it as quickly as possible..." Is it possible? Pretoria, Midrand and Cape Town, areas that are not supported? How else do you get accessed by your clients if you don;t respond to your own app messages, your 24hrs customer care line is not working and you do not have an email address? This kind of behaviour does not reflect any business knowledge or idea. I do not recommend Uber services to anyone. I will use Taxify the next time I need transport.