Charged for ride after Uber driver cancels trip from his side

The Uber app accepted my (short) ride at R46.00, but I was contacted by the driver Steven by phone about 5 minutes later and I was not really able to follow what he was saying but it seemed like he was asking for the code for the ride. I said this is not normal and where was he and then he said he had had an accident. It took a while for his car to dissappear from the app so I could get another driver and that trip went well. However, I have been charged on my banking account for the ride (so total cost cost R92.00) plus notified on the app that there is a R25.00 cancellation fee to compensate the driver for the inconvenience. Obviously he cancelled not me and I have app**** on the app for the R25.00 fee to be cancelled (nothing has gone through my banking account though). I somehow doubt that the first driver actually had an accident and so far has been paid for the non-exsistent ride. The second driver seemed to indicate that there are drivers doing this when they don't feel the trip is worth their while. I think I'm definitely going to try another company next time. This is my first negative experience with Uber however.