NZ
NOMZAMO Z

1 reviews | Active since Nov 2012

03 Apr 2017, 09:35

CHARGED DOUBLE

<p>I requested uber on saturday night and immediately got charged R212 before my trip even began, mind u, i didn't have any outstanding amount owing prior. then my trip amounted to R66 which they deducted, i submitted a complaint to uber and till now i haven't gotten my refund for the R212 they deducted from my account. i was shocked to learn that uber deducts money before ending a trip. I NEED MY R212 REFUND FROM UBER ASAP!!</p>

0
Replies (2)
Uber
Uber's reply04 Apr 2017, 11:25
Official

Hi there. Could you kindly write in via In-App/Help.uber.com and we will assist

NZ
NOMZAMO Z's update04 Apr 2017, 11:31
Reviewer Update

i have done that and even sent a screen munch of an fnb notification of the R212 deducted, they asked for a screen munch of a bank statement and i sent that. why was the money deducted before the trip anyway?