CT
Charne T

1 reviews | Active since Mar 2013

13 Jun 2016, 09:17

Charged 20 times the amount due to driver not ending my trip.

<p>I booked a ride from Goodwood to Harfield village behind Kenilworth centre fair estimate said 107. Firstly driver went to cavendish square. Driver then did not close my trip and I was charged 292 rand as he had gone all the way to greenpoint. I was charged 192 as I used my free code where I should have been charge around R7.00. I have mailed Uber twice regarding this with no response. This is unacceptable.</p>

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Replies (1)
Uber
Uber's reply13 Jun 2016, 16:15
Official

Hi Charne

Thank you for reaching out to us.

Please could you email ********** from the email address linked to the account and we will be happy to look into this further for you

Best

Uber Cape Town