EP
Eugenie P

1 reviews | Active since Oct 2017

03 Oct 2017, 09:29

Cancelled trip

So this morning I ordered an uber. This driver accepts my trip. Registration .CA 788187 honda brio drivers name is Loyisa. So this driver accepts my trip and the location says 5 minutes away. 5minutes later this driver calls me and says that my trip is going to grassy park. Which was a lie. My trip says I'm going from airport industrial to belhar. So I explained to this driver that there must be a mistake because my phone says the trip cost 76rand from mobile road airport industrial to belhar ext 6. And as per my suspicions the driver says okay mam and drops the call while I'm still speaking. And I look at my app and the trip is cancelled. I took screen shots as proof and also I have attached the screen shots of the driver who cancelled and the driver who accepted the new trip. So I wonder what uber has to say about this unprofessional behavior. Because this is the 4th time this happens. The way I feel now I would not use uber again and I wouldn't advise anyone else to use their services either.

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