cancellation fee that was charged

i requested uber from fleurhof ext 5 to allensnek , roodepoort and the trip was R72 , i confirmed the request and the driver sent a text that he was outside yet he was not , rep**** to his text and tried calling him and only an 087 number was available for him and that number went straight to voicemail , as it was getting late and the driver was nowhere to be found ,i had to request again and only then i was allocated David Mathebula HF45XTGP who showed up as per the estimated time and even rep**** to all text conversations , i am disputing the R25 cancellation fee that was charged

the details of the *********** driver Maapa Nyaku License Plate: HD85WRGP