sS
spazman S

1 reviews | Active since Jan 2012

06 Jan 2024, 16:36

Beyond pathetic *****

I do not have an Uber rides account, only Uber Eats.

Since November 2023 I have noticed small amounts charged to my debit card for Uber rides but they coincided with an Uber Eats order, so I presumed that it was pertaining to my order. But yesterday, 05/01/2024, there was a charge of R135 for an uber ride which I did not authorize because I am physically disabled, can not walk & I live in a Nursing home.

There is no number or email on Uber website, so I contacted Uber Facebook & Uber Eats Facebook to inform them & per their request I sent proof of the *****ulent transactions which shows time, date & the last 4 digits of my card used.

At present, Uber Eats has not rep**** & all Uber Facebook does is ask & persist constantly that they require the first 6 numbers of my card, as well as the expiry date. they ask for it in a loop, even tho I ask why they need that info, they do not answer my question, instead the loop continues.

Pathetic service from a company that is used a lot. If I could give them -100, I would.

0
Replies (0)