JS
Johan S

1 reviews | Active since Nov 2021

08 Apr 2025, 06:02

Best Review - Uber Bull Sh#

To whom it may concern,

Please find the attached.

I am highly upset this trip was canceled due to the drivers right of refusal he should be held liable for the cost In cured.

I my companies have generated high volume revenue for Uber and Uber Business.

Since January the revevenue I've paid Uber was just under R3000 not even touching African Ample Assistance accounts (which is exponentially larger)

This morning to get to work my account is blocked /payment due to your staff member thinking it's funny to charge me on him refusing the trip.

Secondly the quality of vechiles are pathetic this morning I got transported with a car that's got no door handle?

Why am I being transported by people that does not look like the person on the picture on the app of the car?

Why are your drivers so arrogant and controlling?

Why are we getting bad experiences continuesly?

Why am I be driven arround in the past buy people That I can see does not have a drivers license?

Uber seriously need to put in procedures in place to block people from giving the car keys to incompetant drivers and stop allowing fruadulant cars on your app that did not make it through road worthy.

And unblock my status and return the bill to sender.

Last note: I order all classes and ranges of your "fleet" in spite of ordering a Uber x or Uber go the car still needs to be of sound condition and driver has to be able to drive properly. That's called service dilivery. We don't want to feel like we getting into a South African 4+1Taxi we want to feel like we're getting into a Uber.

I'm feeling like I'm getting into a South African 4+1 taxi. Not even to mention the illigal transactions

Regards Mr. SMIT

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