Being Charged for Unknown Trips
<p>I have noted that on my credit card statement that there have been multipled deductions occuring from Uber in which I have not made a request using the app since the 13 March 2016 to which I have combed through my credit card statement to find that the total amount of deductions amount to R759.13. Some of these transactions do not even make sense as the minimum threshold is R20.00 and some of them are below this amount. No one has access to my login information nor my phone for that matter to even request illustrated in my request history which shows that no request has occurred since the above stated date. I have sent an email request through the help function but have received no communication back from Uber. This is highly distressing as ***** may be occurring on my profile and I am not getting any assistance from Uber to resolve this problem. </p>
Hi Akhin
Thank you for reaching out to us.
Please could you email our support team at *** and we will be happy to assist
Best,
Uber Joburg
Hi Akhin
Thank you for reaching out to us.
Please could you email our support team at *** and we will be happy to assist
Best,
Uber Joburg
