Bad Uber experience

I am very disappointed with the service I received from this Bolt/Uber driver (Vehicle registration: CY 438-069). After completing my trip, I realized that I had accidentally left my phone in the vehicle. I immediately attempted to contact the driver to recover my device, but I received no assistance or cooperation. Despite my efforts to communicate and resolve the matter politely, my phone has not been returned. Losing a phone is extremely stressful, as it contains important personal and work-related information. I expected better customer service and honesty in handling a lost item. I strongly urge Bolt/Uber to investigate this matter and improve their lost-and-found support process to protect passengers in the future. If you would like, I can also create: A stronger version A shorter Google review version Or a formal complaint message to Bolt/Uber support Just let me know which one you need.