Bad service and bad attitude.

I called a driver in Wynberg. I was with my sick dad from hospital and my husband, while inside the garage uber driver came. When they went to him my husband wasn't sure if it's uber or Bolt, so he asked and ttge driver answered ' no I'm not Bolt. My dad went because I already told them the registration number. He is safe at the garage and he was called at the garage. So I asked what was so hard to just say no I am uber. He asked if you called I said yes and my name is Linda. He didn't open the car fir me even though I showed him on the phone. I mean my dad is 75 yrs old, who can be ****** by an old man that afe. I was ver disappointed because I am a regular customer at Uber. I took his registration number, the guy is really not a business person.