Bad service

<p>I took a uber on the 1st Aug 2017 for a trip that costed R20...Uber then deducted R3600 from my bank account with failure to refund my money. I had no joy or assistance from them but was just advised that I selected a wrong teip in another country and that I need to consult my bank. This has caused so much grief where I had to spend more money on calling around trying to fix this yet I still have not had a refund of my R3600 even after Uber has acknowledged this was a error I believe they have commited ***** and refused to help me as a customer based on my consumer rights this has caused me financial loss and I will be taking this further as this is unfair practice and terrible customer service provided. I need my money to be refunded and I expect compensation for the trouble caused due to me having to struggle to receive my money back with no joy of any support or assistance from iber till this day. I am very disturbed by this and feel like I have not been considered with any respect to my money being taken without my authorization. </p>