Bad Customer Support

I have been struggling with the Uber Pass since August 2021. I have escalated it to Uber but I continuously get the reply: Our specialised team will be in touch. This specialised team does not seem to be employed at Uber Support as yet🤬. If I could give them a negative star rating, I gladly would. They have no customer service or customer centricity. Bunch of useless people working at Customer Support.