APPALLING SERVICE

I'm so disappointed. I placed an order at uber eats sa for the first time today and scheduled my order to be delivered between 15:45 to 16:00 as my lunch is at 16:00. The driver delivered my food at 14:00 which is 2 hours earlier. When I asked him why he came so early as I scheduled the order for later. His response was why did I place an order so early. If this is the case why is there an option to schedule for later if it will still be overlooked. I will have to eat cold lunch today and a warm drink. This is an inconvenience.