Account still banned

Hi<br> <br> I was able to use my uber account, until recently when it was banned. I was asked for a copy of my ID of which I provided, but that didn't help. Then I was asked for a photo of my credit card which I also provided and was notified that my account has been unblocked, but I tried uber again today,and guess what?...my account is still banned. I thought this was supposed to be a hassle free way of getting around, guess I was wrong