Account Disabled

Kindly advise what is going on with my Uber Account? I tried to set it up and the App kept telling me my card details are invalid. I then subsequently received an email from ubersupport advising me that I need to go onto the website and complete the card details there, they then accepted my details. Now I'm stuck because when trying to request my first ride Uber App advised me that my account has been banned. I then received an email from ubersupport to log onto the website to confirm my email address. When I logged on there is a message on my profile that my account has been disabled.