A lying Uber driver unmasked!

Unfortunately I no longer have the vehicle details for an Uber driver named Guy, but these should be listed with you.

Naturally, as with any Uber ride, one always enters the destination. When this particular driver arrived, he asked where my husband and I were headed, which I found surprising. We then explained that our destination was not far (being also in Muizenberg) but that it was in the direction from which he had just come. He questioned us aggressively as to whether it was "on the beach" to which we rep**** that it was, but he did not even wait to find out that the venue was actually only five minutes away and accessible without any traffic at all. To our surprise he simply said "No I will not go there", locked his doors and sped off!

Imagine our shock and anger to receive the below email from Uber a few minutes later!

Uber <***> Sun, 2 May, 12:51 (13 days ago)

Uber Your driver said you were not wearing a face cover or mask

Hi Maggie,

We’re reaching out because a driver who recently canceled one of your trips let us know that you were not wearing a face cover or mask. As is always the case, riders and drivers can cancel a trip for any reason, and this includes the ability to cancel if the other person isn’t following Uber’s mandatory face cover policy.

To avoid this happening again, you must follow Uber’s policy and wear a face cover or a mask the next time you take a trip. You’ll need to verify that you are wearing a mask when you request your next trip by taking a photo of yourself with your mask on. Please see the guidance below on how to properly wear a face cover or mask. WHO mask guidance ❯ Wearing a face cover or mask helps protect those around you. Please note that if we continue to receive reports that you’re not wearing a face cover or mask when riding with Uber, you’ll risk losing access.

If your trip was canceled when you were in fact wearing a face cover or mask, we are sorry for that inconvenience. Please contact us through Help and let us know.

Thank you for understanding, and we hope you stay well.

I cannot believe this impudence, especially as my husband (a former paramedic) and I are so very scrupulous.

I hope that this rude man is chastised and does not sully the reputation of Uber.