SS
Samantha S

1 reviews | Active since Sept 2020

19 Dec 2024, 17:43

*******

I requested a trip today from parrow baths not realizing that there are two pools in parrow. When I explained to the driver that he was at the wrong location he ended the trip and I requested from the actual location I was at. I under that a cancelation fee was charged(R80). When requesting my trip the fee came to R88 and I understand the driver charging me R168. But when the trip was ended my app requested me to pay an additional R68 saying I short paid the driver when I gave the driver R170. On the Uber nowhere does it allow me to complain or rectify this as I now need to pay R68 before taking my next trip. I can't even contact support as they rep**** saying I am suppose to pay the cancelation fee and that is not my querie. Why an additional R68 Uber you are a real ******* and before now I was happy using Uber now you are making it inconvenient for me to get around and forcing me to download you competitor apps.

0
Replies (1)
SS
Samantha S's update20 Dec 2024, 09:22
Reviewer Update
I just called the driver who claims I only paid him R100 and I paid him R170 he still gave me R2 change. Yes I know it's festive and we all need extra cash but why would be so dishonest. Uber please sort out this driver