NM
Ntebo M
1 reviews | Active since Dec 2019
12 Mar 2025, 16:23
*******
So I have been using uber to get to work in Sandton for a few months now.
It takes Forever to get a uber from Gwen lane to north riding. Today, it’s been an hour, waiting and waiting for a driver. They accept the trip, then cancel (the drivers) and today, I’d like to report SHERON. After making me wait for her, she sent me a sage that she’s outside, then cancelled the trip and I had to wait for the 4th driver!
I’m so upset! Trash service from this company every single time I’m here and I’m tired of it!
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Replies (1)NM
Ntebo M's updateReviewer Update
12 Mar 2025, 16:41In addition to my initial complaint! I find it weirdly suspicious that a driver can accept a trip and then chose to cancel it and that interaction does not reflect uber my activities on the app. This makes it seem like uber gets to get away with this disgusting behaviour without any accountability or recourse.
In addition, your “wait and save” option is not always available which then defeats the purpose of the flipping option.
Your uber x cars are scary looking and below standard considering their price.
And lastly, we are charged one price when accepting the trip but then the amount changes when the trip ends, and the amount is more, why??
Under is ******* and needs to be removed from the country if they can’t deliver. And looking at your rating, 1? The masses are CLEARLY not happy with the service, I’d be embarrassed if this was my company. You are pathetic at service.
In addition, your “wait and save” option is not always available which then defeats the purpose of the flipping option.
Your uber x cars are scary looking and below standard considering their price.
And lastly, we are charged one price when accepting the trip but then the amount changes when the trip ends, and the amount is more, why??
Under is ******* and needs to be removed from the country if they can’t deliver. And looking at your rating, 1? The masses are CLEARLY not happy with the service, I’d be embarrassed if this was my company. You are pathetic at service.
NM
Ntebo M's update12 Mar 2025, 16:41
Reviewer Update
In addition to my initial complaint! I find it weirdly suspicious that a driver can accept a trip and then chose to cancel it and that interaction does not reflect uber my activities on the app. This makes it seem like uber gets to get away with this disgusting behaviour without any accountability or recourse.
In addition, your “wait and save” option is not always available which then defeats the purpose of the flipping option.
Your uber x cars are scary looking and below standard considering their price.
And lastly, we are charged one price when accepting the trip but then the amount changes when the trip ends, and the amount is more, why??
Under is ******* and needs to be removed from the country if they can’t deliver. And looking at your rating, 1? The masses are CLEARLY not happy with the service, I’d be embarrassed if this was my company. You are pathetic at service.
In addition, your “wait and save” option is not always available which then defeats the purpose of the flipping option.
Your uber x cars are scary looking and below standard considering their price.
And lastly, we are charged one price when accepting the trip but then the amount changes when the trip ends, and the amount is more, why??
Under is ******* and needs to be removed from the country if they can’t deliver. And looking at your rating, 1? The masses are CLEARLY not happy with the service, I’d be embarrassed if this was my company. You are pathetic at service.