YOUR SERVICE IS VERY VERY VERY POOR

I am so disappointed at you guys for real, I activated my profile about a month ago and up to today am still not able to go online and deliver .To say am frustrated is an understatement ,i spent the whole festive season not being able to work and that was most busiest time of the year. When i log in to my driver app am getting an error that says: REQUIRED ACTIONS(1) GO ONLINE WHEN RESOLVED and then underneath that it says: PLEASE CONTACT SUPPORT ABOUT YOUR ACCOUNT. I reached out to support a million times and they are of no help because they keep replying with a message saying they need a phone of my face and the device model (in one photo) in order for them to authenticate my device and activate my account .I have sent sent through what they requested but they still reply with the message requesting for what i have sent through a MILLION times already . I am very irate at this point because i spend money to take my car in for inspection, fingerprints ,and buying the delivery bag . If my profile cannot be activated ,i want my money back i spent trying to activate the profile and the profile can be deleted for all i care .What's even worst is that there's no way to speak to speak to human being via telephone call ,communication is always via text.