1 reviews | Active since Dec 2019
I ordered from a local restaurant on the 4th of December. I ordered a meal with addition and selected 2 x Drinks at R24 which equaled R48. The drinks were not delivered. When i queried the drinks Uber amended the invoice minus R24 for only one drink and again reserved the money. I have been debating this up and down via the App support. I sent a screenshot and asked them politely to go into the restaurant and select the same as I ordered to see they only credited me one for one drink and not 2. Till today I am being argued with and the R24 has still not been returned and I am told it was only one. This tells me they have not gone into the restaurant to simulated my order to properly verify like i asked them to do. I again asked for them to simulate the same order as i did and they will see it was 2 drinks and not just one The reply I received is the receipt only showed one and they stick to their comment. I rep**** again to say i am done explaining and will uninstall the App and never use their service again. It is the 9th of December and I still do not have the R24 back. This is not about the R24, but it is a principal issue for me. And you continued to proof your horrible service.
My wife still had her App and on Friday the 6th of December she decided to still order. Again items from the order was missing and the order flavor was wrong.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.