You just lost a Customer

Dear Uber Eats Support Team,

I am extremely disappointed and frustrated with the service I received. Yesterday, I placed an order for dinner from McDonald's Blackheath through your platform. I ordered three items, but only two were delivered.

I promptly reported the missing item, but despite logging a complaint, I have not received any assistance. Your team has marked my issue as resolved, yet I have not received any credit or refund for the missing item.

This experience has left me feeling disheartened and upset. I have always trusted Uber Eats for my meals, but this lack of accountability is unacceptable. I kindly request that you address this issue immediately by refunding me or providing the appropriate credit.

Thank you for your attention to this matter. I look forward to a prompt resolution.

Lindumusa Zwane ***