Wrong delivery by the Urber driver regarding takeaways

My daughter tried to buy takeaways via Uber Eats. Her number is ***. The Uber Driver delivered a wrong order. The amount I paid was R556.90, his name is Gift and his telephone number is: ***. We bought takeaways from Chicken Licken Orlando. The phone was being answered by his wife. The driver refuses to take our calls and he has blocked us. Can we get our refund ASAP and this is unacceptable. I paid R500 for my takeaways, which left us hungry because we were relying on them for dinner.