Worst Service from Uber Eats

My latest estimated time for my delivery was 7:10. At 7:10 nobody was there, I called the driver 9 times and no answer, just to get a message his at a destination that doesnt nearly describes where I am. He kept on giving me different descriptions as to where he is. Because I clearly stated the destination, even went to go double check the address. But NOBODY pitched. And yet im expected to pay for the order???