Worst order mistake where customer pays the price.

I ordered from KFC via UberEats.

Upon the driver, Adrien, delivering my food, I told him its incorrect. The vag only had 1 x item in (i ordered 2 x meals) and the drink was 1 x budy coke, i ordered 2 x budy coke Zero.

He looked at the sticker and told me the bill number was also incorrect. And asked me what he must do. I Told him I don't know, the order was meant to be checked before taking it so he told me he will take it back and then bring my order.

As he left, i messaged him on the app and asked him to tell me when he is on the way back. To which he responded, he is still logging the query with Uber. 2 min later, he closed my item as completed and attached a photo of the incorrect order as proof.

I logged an query with Uber as I didn't receive the food, and they told me the driver tried to reach me but couldn't (this is after the driver and I chatted verbally and over the messages on Uber) they then messaged me and said sometimes drivers mark the order as complete minutes before food is delivered, I need to let them know if I got the food, I said no, i haven't and now as the order is completeled on the app, cannot message the driver anymore..

Since informing ubereats I didn't get my food, I still haven't heard back from them.

This is the worse service ever.