CR
Cobus R

1 reviews | Active since May 2012

04 Nov 2020, 10:57

What a way to spoil good food!

Had my first and last experience with Uber Eats. I ordered food from my favourite restaurant on Sunday. Restaurant had the food perfectly ready on time, but the driver was late. I waited more than an hour and a half for my food, which was cold when it arrived. I reported the issue immediately on the app, but received no response. I reported the issue again today and received an automated response stating that they are sorry, but cannot do anything about it AS IT IS NOW MORE THAN 48 HOURS AFTER I PLACED THE ORDER. I rep**** that I did report it immediately, but that I did not receive an answer. To this I received the exact same automated response. Well done UberEats you just lost a client! There are other delivery service you know!

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