Went to bed hungry

I order food at 20:52 ( 21 February 2025) from BBQgrill KASI CUISINE. I promised my people proper food from a food establishment that I have order from previously. There were a lot of delays I contacted the UberEats customer service and I was told that I should wait beacuse the order was on the way, I waited and waited only to have the order Canceled my order at 01: 30 (22 February 2025). Why was the order accepted if they couldn't deliver. My guests and I went to bed hungry all thanks to a poor service by UberEats and their partners. I am seen as a **** by guests all thanks to them. My money was brought back but for me it's not about money but their poor service, poor customer service and late cancelation. If I knew that they wouldn't been able to deliver, I would have found an alternative but I didn't because I did not think that they are like our government. I am not happy at all. My money is back but my reputation towards my guests is empty like their last service and stomach yesterday. So does it mean that I have to have alternative every time I order to avoid such a situation but why bother.