Very bad customer service, ***** and incompetency!!!

I am so disappointed with Uber eats. I never received my order from Gallitoes and when I tried to contact the driver he never responded. Why wasn’t the order sent back to Gallito’s ? How can the driver mark delivered when I didn’t give him my pin? Your services are very bad. Why didn’t you take your transport money and refund me for my food. Please do better! You have very bad customer services.