UNRECOGNIZED CHARGE IN MY ACCOUNT

I have had a very bad experience with Uber Eats, I received a notification that someone was using my card to buy food at Uber eats, first transaction declined.

The Uber app is not secured and Uber is helpless in the situation, they force you to agree that you know the person who bought using your account.

I never lost my card, its always been in my bag, I never share my personal with anyone, not even my kids,

When I enquired, they told me Im sharing my account with a person called Mandla, I dont even know a person by the name of Mandla,

What happened is I scheduled a trip in the app, after a long time I have not used the app because it is too expensive, I was actually comparing the prices between Bolt and Uber, the following after that an attempt was made to buy in my account, this make conclude that someone with Uber was able to access my account while I was trying to schedule a trip, I was alone in the bedroom when I was doing this and it was at night.

I strongly believe this was inside job, furthermore support is like a robot, no matter what you say or explain as a customer, they give you the very same answer they already gave,

Its like they close their ears to a customers cry they dont care what happens to their customer,

And the next thing they leave you hanging as they tell you they will not be able to respond to your messages, in other words they are done with you.

Please becareful when putting your banking details using this app there are staff members remotely preying for your information.