Unpleasant Experience with Uber Eats

I recently had a highly disappointing experience with Uber Eats that I feel compelled to share. On December 18, 2023, I placed an order for R247.96 at Cafe Estreito in Atterbury. To my dismay, after the payment was deducted from my account, Uber Eats unceremoniously canceled my order. What added to the frustration is the lack of a refund and the complete absence of communication from their support team. Despite my attempts to reach out, I have received no response. This experience has left me thoroughly dissatisfied and questioning the reliability of Uber Eats' service and customer support.