unhappy customer

i order food on the 27th of july 2022 for the amount R488.20 that was debited out of my bank account. upon arrival of my order the delivery advised me that i must R488.20. Cause my banking app was offline so i was unable to view the transaction. i have contacted uber eats and even sent thru emails which i receive no feedback. i would like my money back for what i was double charged.