Unable to buy anything due to broken app and lost credits

DO NOT USE UBER EATS APP OR PUT MONEY INTO IT. I HAVE FOR 2 WEEKS BEEN REQUESTING SUPPORT AS NO MATTER WHAT PAY PLAN I SELECT IT SAYS SORRY THERE WAS A PROBLEM ....2 WEEKS LATER SUPPORT CLOSES MY TICKET SAYING SORRY THEY CANT HELP. NO REFUND OF MY MONEY NOTHING ..JUST BASICALLY SORRY TO BAD. I HAVE GONE THROUGH HOURS AND HOURS OF SUPPORT LOGGING AND BEGGING FOR HELP ...AND THIS FACEBOOK SITE AND THERE SUPPORT HAVE NOT ASSISTED AND TAKEN MY CASE SERIOUSLY .... THE FINAL INSULT WAS JUST CLOSING MY TICKET WITH A SORRY WE CANT ASSIST ... WARNING TO ALL PEOPLE ..DONT USE THIS SERVICE..U WILL LOSE YOUR MONEY

my cell number if by some miracle someone actually helps : ***