*****ulent Delivery by Uber Eats Driver

I am deeply disappointed by the appalling service I received from Uber Eats on 22 February 2025. I placed an order for a pizza from Pizza Perfect, Blu Valley Mall. Paid in full and waited patiently.

The driver came and chilled behind the estate, didn't even bother to call just an in app message that i have arrived and not at the gate. I called him and he promised he is making his way to deliver my order only to mark it as “delivered” without ever arriving at the gate.

What Happened: 1. The driver claimed to have delivered the order, but it never arrived. 2. I called the driver directly, and he admitted he hadn’t delivered it yet. He promised to return “in 5 minutes” – but never did. 3. Uber Eats refused a refund, stating the order was “completed.”

This is more than just incompetence – it’s dishonesty. I paid for a service I never received, and the driver ****. Uber Eats’ refusal to resolve this makes them complicit in the ****.