1 reviews | Active since May 2018
Uber's Eats refuse to refund or credit me for meals that was not delivered
On 6th March 2020, I ordered lunch from uber eats app. I ordered nandos. 3 meals, however the lid of 1 meal was opened and spoiled over. The uber driver was still there, he saw it, I called the nandos Branch Manager, Warren from musgrave nandos, he said to send all meals, the entire order back with the driver. The driver took the entire order but never went back to the store, I called the store several times, the driver never went back. The nandos manager asked me to take it up with uber eats. I sent messages via app and emails to uber eats, they only refunded me for the damaged meal. They said they cant help me any further. So I now had to pay for meals that the uber driver took back and never delivered. I am furious with the service received from uber eats. I am now baring the costs for meals that we never got. I even paid a tip. They refusing to refund me or give me a credit. Various people emailed but refuse to refund or credit. I have all comms. I can get the camera footage of the driver taking all meals.
