UberNotEats

I ordered food via the UberEats app from a local restaurant called Food AF in Katlehong,till today I have not recieved my order. The UberEats driver whom I only know as Elias Tebogo did not deliver the food and also confessed to it but UberEats and Food AF Katlehong refuse to refund us our monies since we never recieved our order. UberEats drivers are ****mers and ******,we lost R500 and food all in the same day! What a horrific experience,never using UberEats services as they refuse to hold their drivers accountable.