UberEats x Shawarma House

I ordered 5x chicken items from Shawarma House in Kensington and all 5 items were filled with lettuce, tomato and beetroot but non of them had chicken in them. I complained on UberEats and I called Shawarma house to explain the situation and i was advised that Uber Eats will need to assist me and they apologized for the inconvenience. I took photo's of the food and sent it to UberEats but they want to refund me R115 for an order that cost R380+. How do you deliver the INCORRECT items (I ordered chicken, not vegetarian wraps) but then you want to provide a partial refund? Each time I escalate the issue to UberEats then I just receive a message saying it was already resolved. What a pathetic excuse for a customer service team who doesn't read what the customer says and just sends what seems to be a basic email instead of a personal response.