UberEats warning be careful

Never use UberEats. My order did not arrive. Was told driver left it in a secure place. What a lie! We have 24hr security and no one arrived. Helpline useless just said sorry we don't refund your money which was deducted from my credit card. Totally unprofessional. Don't be caught like I was. When I phoned the driver there was no answer but a message came up on my phone in RED which read ****. Disgusting