UberEats Triple Charge for Single Order

I have been charged 3 times for the 1 order I made on October 2nd.

I have checked my bank statements, currently the amount of R287.90 has gone through twice and there is another one for R287.90 with an outstanding card authorization status but all 3 of these amounts have already been deducted from my balance/account.

There appears to be absolutely NO means of speaking to an actual person.

> The 'Get Help' option on the app does not put me through to a person either, one is guided to a page that details 'frequent issues' > The support line for Uber Eats cannot take calls, I have tried numerous times now > I have sent several messages to UberSupport via Twitter and have received NO response at all. > their support mailbox - *** gives you the following delivery notification: "You've contacted an email address that is not monitored, and so your request has not reached our support team."

Am I just supposed to accept that I've lost around R600?? How can a business operate like this, and be so unreachable??

Brad.

https://help.uber.com/ubereats/article/multiple-charges-for-single-order?nodeId=0152be88-91cd-4360-a71f-fe310e0a912a is of no use either, none of what they say here has happened and the duplicate amounts have not 'disappeared' from my account.