Ubereats - THEFT

On 24 April 2025 I've ordered from Chicken Licken, Wilgeheuwel, Johannesburg. The driver tried to call me once, I opened the complex's gate and waited for him to come to nr 22 as the instructions are. No-one arrived. Just to receive an email the next moment that said it has been delivered. Because of our ******* country, I always ask for a pin. When I contacted UBEREATS, the pathetic customer service told me to go onto the app. On the app it said it has been delivered, even with a picture of my order, left in front of some or other complex, IN THE STREET!!!!!!! Ubereats is just turning a deaf ear. THIS IS THEFT!!!