UberEats stole R388 from me

This is directed at UberEats specifically

As a UberOne member I expected decent services but boy was I wrong

1. On the 7th of December I ordered 15 Devils Peak 300ml beers from Bar Keeper Liquor Store, CBD for a total of R240 - They only delivered 2(as the store didn't have enough stock which is more than understandable) for a total of R32 - I was never refunded the R208 after Uber Support stated that the refund is pending (its been a little over a month now and still waiting)

2. Today, the 9th of January, I ordered 2 whole cooked chickens along with 5 rolls and a value pack of 2-minute noodles from Spar for the total of R216 - I was told again that my refund is pending - Which again hasn't reflected on my account

So the grand total amount UBER has ****** from me is R388 - Will be taking seeking legal advise against them as this is absolutely crazy. How can a company ***** money from a customer.

THE WORST COMPANY ON THE PLANET