Ubereats shocking service

I ordered a meal and it was never delivered to me and i had paid for it using my standard bank personal account . My neighbor told me that he had spotted the delivery guy outside our gate and the drive did not even attempt to call me, he waited 45 seconds outside the gate and left with the order and i hat paid R67 for it.One has written several times to Uber support and to them via Twitter on July 5. I had attached a screenshot of the July 4th transaction. They responded to say sorry to hear about the trouble and sent me link to drop a note. Since then they have gone quite. They had asked me to provide mobile phone linked to my twitter account ***) and promised to contact me. To add an insult to injury, I place on Ubet eats again.This time I ordered Chicken Shwama . Beeg chps and Buddy. Upon the delivery, I paid the driver R120.00 in full and got my order.He delivered at my Bryanston house. I got the shock of my life when I tried to order I saw a receipr on your website saying that my driver reported that i didn't pay the fulll amount of R119.00 and Itwill be due on my next trip. I pay the con artist of a driver R120.00 in cadh.

I then called Mochachos , Rivonia spoke to the Manager and he bluntly told me that he cannot assist because I ordred through ubereats online and i will have to contact uber eats. In conclusion, it seems as if this online service is becoming a **** or the drivers are ******** and untrained, lack customer service and are ******* It doesn't matter whether one pays by card or cash. The experience is shocking.