UberEats Review

On Saturday 14 April 2025, at about 17:20, I placed an order on the uber eats app which amounted to R115, 29 with discount. The driver did not make contact with me. The registration of the vehicle did not match the registration number in the app. The driver drove passed my house and stopped a few houses away in my road and made a U-turn as he was about to exit my road. I literally shouted at the guy to stop him and he just waved and drove on. I am so ****ed at the poor service and communication received. I even tried phoning the driver,but unfortunately I couldn't get hom of him !!! I have an app called Truecaller on my phone and guess what ? There were over 100 negative reviews about this driver and majority of the them complained about this guy canceling their order or marking the order as complete!!! Whats bugs me the most is the fact that I am supposed to give a pin number in order for me to receive my food which I never did!!! UberEats fails to take accountability and responsiblity for this driver's actions. Aren't they supposed to vet their driver's first!!! I want a full refund and I with be giving negative reviews every opportunity I get !!! Shame on you UberEats. You are *******!! You employ ******* !!! Super super disappointing!!! what I find astonishing is the fact that they do not have a valid e-mail address for support issues nor do they have a contact number !! Bunch of ****mers !!!