Ubereats poor service

Never ever use this ****ty service. MR D is so much better. I sent my wife money to use her Uber eats app which i hate so much because of their lack of urgency, one of the important things within the list was my child's milk. My child didn't have milk throughout the night because of Ubereats poor service and they didn't care to refund so we get another milk. They have poor administration. We still waiting for a refund.