UberEats - Pathetic

Scheduled a delivery of pizzas about 4 hours before I wanted delivery. Later went online and chatted to UberEats consultant to try change the time and was told this was not possible. I said okay leave it as is. No problem. Then the food never arrived - at all. Contacted UberEats on their chat portal and asked for confirmation that the food was still coming as I couldn't track it. I got a rude person who then sent through a meal cancellation and said "your money will be refunded" and just ended the chat. With Covid all delivery services where closed for order so we had no food. I have deleted the app