ubereats ****ming organisation

I ordered foods for me and my family at night with uber eats from kitchen of Eden, and the foods status said delivered on my App without foods being delivered . i reported the matter on the very same day , which the message returned stating that an agent will call me within 24hrs , and that never happened even today . i have tried contacting uber eats for quite some times , and i am not getting any help . that stupid chat box is useless . and uber eats have removed even their customer care numbers from the App including the website because they know that there,s a lot of unproffesionalism and ****s within their organisation. imagine i slept without foods and yet i am not getting help with my order refund. this is broad daylight **** , and i am ready to delete their ****ming App