UberEats ****med me in Johannesburg

I logged into the Uber Eats app and went on to order a nice meal at Winstons Pub and Restaurant. I paid for my order using EFT. After a while i got the following email: Your order has been canceled Here's your receipt for Winstons Pub and Restaurant.

Payments Ozow EFT 8/24/24 7:47 PM ZAR 288.90 Ozow EFT 8/24/24 7:59 PM -ZAR 288.90 Refund

The money went off my account and has not been refunded. What kind of business is this?